HANCOCKS ROLL OUT NATIONWIDE CLICK AND COLLECT SERVICE

By Asian Restaurateur Magazine
In March 16, 2018
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Hancocks Cash & Carry has rolled out the first nationwide ‘Click and Collect’ service. The service which began in the north of England, is up and running across 20 Hancocks Cash and Carry stores across the UK.

Unrestricted by location, the service gives customers the ability to shop between different Hancocks stores. Customers then use the Hancocks website (www.hancocks.co.uk) to place their order before being able to collect it at any of the 20 designated cash and carry locations.

IB Group, which includes Hancocks, Bobby’s and Bonds of London, has over 55,000 direct customers, excluding the major grocers and discounters, and is supported by a c.150 strong sales team that distribute an offering of more than 5,000 confectionery products and other snacks/drinks.

IB Group CEO, Wayne Beedle, said: “It is exciting to see a strong initial uptake of our click and collect service. By offering the service nationwide our customers can take advantage of our locations and collect their stock seven days a week. A visit to our stores will also give our customers access to additional offers and a chance to see the latest innovations in confectionery.”

Wayne added: “Our customers can now see our full product range and stock availability online and choose where to collect their order, at their convenience. This enables our customers to take full advantage of our service and free up valuable time, with the ability to collect until 8pm on Monday and Thursday  – an important advantage when you’re running a business. We’ve already seen 10% of e-commerce customers engage with the service, which is encouraging especially in its first week of running.”

Hancocks’ broad product range and deep customer base has added to Innovative Bites’ on-trend confectionery range to create an unrivalled position in the confectionery market. This can be seen by the number of customers engaging with the new products page on the Hancocks website.

The combined resources of the IB Group provide an unrivalled distribution network within the UK confectionery market allowing the customer to be serviced in a way that suits their needs. With the addition of Bonds, IB Group also offers its own brand products in addition to being the largest importer of international confectionary brands such as Hostess, Trolli and WarHeads.

Established in 1962, Hancocks Cash and Carry boast the largest range of confectionery available in the UK with confectionery experts on hand in every store. Over their 20 sites, they offer in excess of 5,000 branded and own label products with stores all over the UK, from Dundee to Portsmouth.

Innovative Bites is one of the UK’s largest wholesalers and is continuing to expand its business opportunities

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